Communicating since 2002!
We deliver solutions. We create relations.
Privacy policy
1. Identity and contacts of data controller
The data collected on this website are handled by the company Facts e Numbers – Serviços de Apoio à Gestão, Lda., headquartered at Rua 5 de Outubro, nº 156, Loja 12, 4100-172 Porto, VAT number 506317439.
We exclusively manage and control the information collected on our website.
We offer the guarantee of protection of your personal information and we administer it in compliance with the current legislation regarding the protection of personal information.
2. Basis of legitimacy of data processing
Through this website, we may collect personal data transmitted through contact forms with your consent.
3. Purposes
We collect your data to the purpose of answering your questions through contact forms.
4. Retention period of your data
The data collected and processed through the contact forms will be kept for the time necessary to process your request and will then be deleted.
We keep the data collected and processed through the contact forms for the time necessary to process your request and delete it then.
5. Data Recipients
The personal information provided is for us to be able to contact you and provide all the information you request through our contact forms.
We never divulge your personal data to third parties, except in special cases, such as the satisfaction of requirements imposed by law or by competent governmental or judicial authorities.
6. Data security and confidentiality
We strive to implement all necessary precautions to preserve the confidentiality and security of your personal data.
7. Your rights and access to personal data
Under the terms of the law of protection of personal data, we guarantee that the data subject has the right to access, update, rectify or delete their personal data, which may take place through the various contacts that we make available.
For any question regarding the collection and processing of your data, you can contact us by letter, email or telephone.
8. How we use “cookies”
Cookies are stored on your computer through the browser, retaining only information related to your preferences, not including your personal data.
In the text below, you can find more information about the various cookies we use and the purpose of each:
- Strictly needed cookies: Allow you to browse the website and use its apps. Without these cookies, we cannot provide the services you requested.
- Analytical Cookies: used anonymously for the purpose of creating and analyzing statistics, in order to improve the functioning of the website.
- Feature Cookies: Saves user preferences about website usage, so you do not have to reconfigure the website each time you visit.
9. Contacts
If you need more information, please feel free to contact us at info@callcenterfacts.pt or telephone +351 22 605 96 00.
Cookie policy
1. Use of cookies
This site uses cookies to allow you to have the best user experience.
If you continue browsing, you are giving your consent to the acceptance of such cookies as well as our Cookies Policy.
2. What are cookies
Cookies are small text files written to your device when you access websites.
These allow the storage of a set of user-related information, some of which are used to recognize the user on future visits to our site, and others are used to ensure the features provided and to improve the user’s experience and performance on the site .
The type of information that can be analyzed using cookies is as follows: user name, email address and password, the internet protocol (IP) address that is used to connect to the internet, the type and version of the web browser, operating system and platform used for the connection, the web addresses (URLs) from which or through which you have accessed and left our services online, and the date and time of such activity, among others.
Website cookies may be disabled or managed at any time. To find out how to do this go to the “Help” area of your Browser.
Warning: It is important to note that some areas of the site may not function properly after cookies are disabled.
3. Purpose of the cookies
The use of cookies optimizes the users browsing, allowing the stored data to improve their experience in the website, increasing the response efficiency of the web address.
Thus, they allow the elimination of some repetitive actions in the website, as well as assist in the presentation of information.
4. Types of cookies used
According to their purpose and expiration date, cookies can be of a few types.
- Essential cookies are fundamental elements of access to certain areas of the site, such as access to secure areas through login and password. By disabling cookies, some services may not work.
- Feature cookies memorize the user’s browsing preferences.
- Analytical cookies allow the memorization of how a site is navigated, for the purpose of presenting products or services that meet the user, through the monitoring of the site. Examples are the ones that keep the pages most visited, the time in each page, the products or services searched, etc. These cookies store statistical information.
5. Consent to the use of cookies
The user accessing our website gives consent to the use of cookies by means of an OK button on the bottom horizontal bar that appears when the user visits our website for the first time.
Communicating since 2002!
We deliver solutions. We create relations.
Rua 5 de Outubro, nº 156 Loja 12
4100-172 Porto
Phone number: +351 22 605 96 00
Email: info@callcenterfacts.pt